All full priced items must be returned within 30 days of original purchase.
All non-full priced items must be returned within 14 days of original purchase.
Customers must email or call customer service for a RAN number to make the return possible.
*Refunds from within the UK are free of cost. If you want to return a package, please email us with proof of postage cost, and we will issue a cheque for you in the claimed amount.
**EU and International refunds and exchanges are non-refundable. The postage will be at the cost of the customer.
Purchases must be returned exactly how they arrived. Please ensure that items are returned in their original packaging, and proof of purchase with a clearly written RAN number provided by Arabel Lebrusan.
Bespoke service, Wedding rings and Engagement rings
There are NO REFUNDS or exchanges for Bespoke commissioned jewels, Wedding rings or Engagement rings, as all these items are made to order and specially manufactured to your requested specifications. However, if the item is found to be faulty, Arabel Lebrusan reserves the right to repair the item first or re-make the item for you.
For further information please click here